Ten BGCD members selected for Bank of America Summer Financial Center Internship Program
As we continue with our theme “Between a Rock and Hard Place,” I had the opportunity to visit several of our Bank of America (BOA) Summer Financial Center Interns who are working at ten branches across the Metroplex. I continue to be amazed at the level of growth and maturity of these teens once they are given the opportunity to work in a professional environment like banking—an industry of which I spent more than 30 successful years.
Like me, these teens had to overcome a number of obstacles that could have prevented them from accepting this internship opportunity. Challenges such as a lack of transportation, appropriate professional attire, and technical and direct customer service skills were issues that had to be addressed. In their own way, these teens experienced being caught between a rock and a hard place. I would like to share some of their experiences:
Jotovia L., Madison Club Alumni
Now a sophomore at Texas A&M University-Commerce, Jotovia previously worked late nights at a check cashing business in a rough neighborhood. This created an incredible risk for her. With the assistance of Boys & Girls Clubs of Greater Dallas (BGCD) staff and mentors, Jotovia was introduced to the BOA’s Financial Center Intern Program opportunity and is now completing her second year as an intern. “The internship has built my confidence in talking with customers, as well as the technical skills to research customer information,” Jotovia said.
DanQuerrius S., Lincoln Club Alumni
This young man is currently attending Talladega College in Alabama on a full scholarship after successfully completing BGCD’s Collegiate STEPS program. DanQuerrius grew up in a low-income community with a family of modest means. College did not appear to be an option until he was introduced to BGCD and received the necessary preparation for college. In fact, one of our Board members purchased a pair of shoes for DanQuerrius to wear to the interview for the BOA internship. During my visit, DanQuerrius stated, “I am so excited to be able to work and buy my own clothes, but most importantly, I appreciate the amazing relationships of fellow bank employees and the customers.” Now in his second year as an intern, he is mastering BOA’s ENACT customer service technology.
Angela J., East Dallas Club Alumni
Another former Club kid now attending the University of Dallas on a full scholarship, Angela took a moment to share her experience of receiving consistent encouragement and support from BGCD with me. Once a shy young lady, Angela is now confidently interacting with customers and excelling in her internship. She has a strong work ethic and, as a bilingual employee, is a tremendous asset to the diverse customer base served at BOA’s West Dallas Financial Center. “I’ve learned so much during my internship,” said Angela. “I can carry the skills that I’ve gained with me to my future career.”
Once again, we have seen beauty grow from a place of hardship to a future offering great possibilities for success. Our BOA Financial Center Interns exemplify BGCD’s mission to enable young people, especially those who need us most, to reach their full potential despite initially finding themselves between a rock and hard place. BGCD does Whatever It Takes to Build Great Futures!